Contact Us
Last updated: 2026-08-08
This page is the fastest way to reach the people who write horseafil.com. We read everything, and we correct errors quickly — a supplement page that is wrong is worse than no page at all.
Email us
One address, monitored on weekdays: contact@horseafil.com. We aim to reply within two business days. There is no contact form on this site, because a form would collect personal data we have no reason to hold.
What we can help with
- Corrections. If something on this site is factually wrong — an ingredient, a price, a claim about the evidence — tell us and we will fix or remove it.
- Sources. Ask us where a statement came from and we will point you at it.
- Privacy requests. Access, correction or deletion of any personal data we hold about you. See the privacy policy.
- Press and editorial enquiries. Including from the manufacturer.
What we genuinely cannot help with
We are an independent publisher, not the seller. We have no access to the store's order system, no visibility of your purchase, and no ability to change anything about it. That means we cannot help with:
- Order status, tracking or delivery problems
- Refunds or the 60-day satisfaction promise — the seller administers it
- Cancelling or changing an order, or any billing question
- Product complaints, side effects or returns
All of those go to the official store, using the contact route on your order confirmation email. Emailing us about them only costs you time.
Medical questions
Please do not send us medical questions. We are not clinicians and we will not answer them. If you want to know whether HorseFil is appropriate alongside your medication — and with panax ginseng in the formula, that is a reasonable question — ask a pharmacist or your doctor, who can see your full history.
No phone number, and why
We publish an email address and no telephone number, because email is the only channel we can actually staff. Any phone number you find attached to HorseFil elsewhere belongs to the manufacturer or seller, not to us — use it for order matters, not for this website.